Local Delivery Service - FAQS
Our Delivery Service
We are pleased to announce that we have developed our ‘click and collect’ service and local home delivery service to help support our customers and local community during these uncertain times.
We ask that if you are placing a food order with us and are not a high risk individual & carry no symptoms that you select our ‘car park collection’ service. Home deliveries are limited and our priority is to deliver to the elderly, vulnerable, pregnant and individuals self isolating that are unable to travel.
We are able to sergeant car park depending on collection demand.
Our ‘no contact collection’ process ensures safety for both our customers and our staff.
We want to reassure our customers that we are taking extra measures within The Farm Shop to keep our farm family safe.
We are adapting quickly to meet our customers needs and thank you for your continued support, and patience throughout the Coronavirus outbreak.
To place your orders please follow the online process, or call us on 01789 731807 or 01789 731220. Monday to Friday 9am until 5pm.
Please note; no deliveries are made Saturdays & Sundays.
Collections ONLY on Saturdays.
If you are placing an order over the phone then please browse our online food store before calling up.
What are your local delivery areas?
Within a 10 mile radius of The Farm Stratford.
How do I order?
On our online food store or by calling 01789 731 807 or 01789 731220 - please be patient when calling, we are doing all that we can.
What are delivery costs?
Online delivery cost of £4.00.
Collections are FREE
Is there a minimum order?
Minimum spend of £20.00
When will you deliver my order?
Your delivery will be made at some point on your delivery day. The driver will call the number provided on arrival. If we cannot get through when we will leave your delivery at the door/somewhere safe.
How do I pay for my order?
You can pay for your order in full with a debit or credit card over the phone. Or if placing online then an online transaction.
My postcode is not on the list?
We are working super hard to increase our delivery radius, please be patient with us. Any orders can we made outside of our delivery radius, but must be collected.
Keep in touch?
Follow us on social media for regular updates @thefarmstratford